Privacy Policy

👋 Introduction

Welcome to SmartOne IPTV ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application SmartOne IPTV (the "App"). Please read this policy carefully.

📋 Information We Collect

We may collect the following types of information:

• Usage Data: Anonymous analytics including features used, session duration, and crash reports to improve the app.
• Device Information: Device type, operating system version, unique device identifiers for ad targeting and analytics.
• Playlist Data: IPTV playlist URLs and Xtream Codes credentials you enter are stored locally on your device only.
• AI Chat Data: Messages you send to the AI chat feature may be processed by third-party AI providers to generate responses. We do not permanently store your chat messages.
• Advertising Data: Advertising identifiers (IDFA) collected by our ad partners (Google AdMob) for personalized advertising, subject to your consent.

🔒 How We Use Your Information

We use the information we collect to:

• Operate and maintain the App
• Improve, personalize, and expand our App features
• Understand and analyze how you use the App
• Develop new features and functionality
• Display targeted or contextual advertising
• Comply with legal obligations
• Prevent fraud and ensure security

🤝 Third-Party Services

Our App may use the following third-party services that have their own privacy policies:

• Google AdMob – Advertising services. Privacy Policy
• Google Analytics / Firebase – App analytics and crash reporting. Privacy Policy
• RevenueCat – In-app purchase management. Privacy Policy
• AI Chat Provider – AI-powered chat responses. Messages are processed transiently and not stored.

🍪 Advertising & Tracking

We use Google AdMob to display advertisements. With your consent (requested on first launch via the App Tracking Transparency prompt on iOS), we may collect and share your advertising identifier (IDFA) for personalized ads.

You can opt out of personalized advertising at any time by:

• Going to iPhone Settings → Privacy & Security → Tracking and disabling tracking for SmartOne IPTV
• Enabling "Limit Ad Tracking" in your device settings
• Upgrading to the Pro plan which removes all ads

👶 Children's Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

🌍 Data Retention & Transfer

We retain your data only as long as necessary for the purposes set out in this Privacy Policy. Anonymous analytics data may be retained for up to 24 months.

Your information may be transferred to and processed in countries other than your own. By using the App, you consent to this transfer. We ensure adequate safeguards are in place.

⚖️ Your Rights

Depending on your location, you may have the following rights:

• Right to access the personal data we hold about you
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to opt out of personalized advertising
• Right to data portability

To exercise any of these rights, contact us at smartoneplayer@ads-txt.net.

🔄 Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

📬 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 smartoneplayer@ads-txt.net

We aim to respond to all inquiries within 72 hours.